ITIL® Foundation: ITIL (version 5)

Designed for every professional working with digital products and services.

ITIL® Foundation Version 5 is your essential guide to creating, delivering, managing and
improving digital products and services. It enhances collaboration, optimizes product and service value, and offers a flexible approach that can be integrated with agile, DevOps, and Lean practices, applicable across all industries and organizations of any size.

The latest updates to the framework for ITIL® Version 5 include:

• a holistic approach to digital product and service management
• enhanced focus on value co-creation and customer experience
• integration with emerging AI technologies and modern ways of working